Best Tools Recommended by Top Marketing Automation Consultants for Omnichannel Marketing

Today’s buyers bounce from email to SMS to social faster than you can say “click-through rate.” That’s why leading marketing automation consultants don’t just recommend tools; they custom-build ecosystems.

The right platforms can make or break your ability to deliver consistent, connected experiences across every channel. So, what’s in their stack? Let’s explore the automation-certified, consultant-approved picks.

1. HubSpot: The All-in-One Charm

When consultants want a solution that is easy to use, powerful, and scalable, HubSpot is usually number one on their list. Its automation builder can run emails, ads, and social media all inside one beautiful dashboard. Plus, with the CRM built right in, personalizing the experience becomes second nature.

Perfect for: mid-sized businesses looking to scale without hiring a massive team of developers.

2. Salesforce Marketing Cloud: The Big League Brain

When it comes to a large enterprise with complex customer journeys, consultants typically think of Salesforce Marketing Cloud. They rave about the data segmentation from the data sources, AI-driven optimization, and the number of channels available to reach customers with cross-channel messaging. Like SMS, push notifications, and everything in between.

Perfect for: large teams looking to use marketing automation and have the free resources to access real-time data.

3. Sinch: The Silent Powerhouse Behind Smarter Conversations

Need to engage in real-time over multiple channels, including SMS, WhatsApp, and RCS? Consultants value Sinch for its reliable API, global scale, carrier-grade infrastructure, and reliability! Sinch doesn’t try to be fancy; it just works. Faster delivery, smarter automation, and seamless omnichannel reach.

Perfect for: brands that need to deliver the right message, at the right time, on the right channel, every time.

4. Zapier: The Unsung Hero of Smart Connections

Zapier is not a marketing platform, but it belongs in every consultant’s toolkit. Zapier connects all your favorite tools together, automating repetitive tasks and syncing data in real time. It’s the duct tape of digital marketing, and it works.

Perfect for: teams looking for their own custom workflows but without the need for custom development.

The Bottom Line

In omnichannel, there are no absolutes. A great consultant knows to blend and pivot tools based on your objectives, your channels, and your internal capacity. With Sinch Credence, brands can’t go wrong.

Remember, it’s about the strategy and the stack. Don’t overthink it, and when in doubt, automate. 

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